If I have a patient in the chair, how quickly can I get the verification back?
For emergency verifications needed the same or next business day, we offer expedited service with a $2 surcharge.
Detailed Information
We understand that sometimes you need insurance verification immediately, especially when a patient is already in the chair. Our expedited service is designed for these urgent situations. Life happens - patients forget their insurance cards, walk-ins need immediate attention, or emergency dental work is required. We're here to help.
With our emergency verification service, you can get complete insurance breakdowns within hours, not days. Simply mark your verification request as 'urgent' and we'll prioritize it immediately. Our dedicated rapid-response team handles these requests with the same accuracy and thoroughness as our standard verifications.
Our team of experienced verification specialists works quickly and accurately to provide you with all the information you need to proceed with treatment confidently. We verify eligibility, coverage details, deductibles, maximums, and any limitations or exclusions. Even under time pressure, we never sacrifice accuracy for speed.
The $2 surcharge for same-day or next-day service is a small price to pay for the peace of mind that comes with knowing your patient's coverage details before proceeding with treatment. This helps prevent claim denials and ensures proper patient communication about costs. Consider it insurance for your insurance verification.
Our expedited service is available during our regular business hours, Monday through Saturday. We recommend submitting urgent requests as early in the day as possible to ensure the fastest turnaround time. However, we accommodate last-minute requests whenever possible.
Many practices keep our expedited service as a backup option while using our standard service for scheduled appointments. This combination ensures you're always covered, whether you're planning ahead or responding to unexpected situations.